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Cancellation of a lesson must be made 7 days prior to your lesson. • If a lesson is cancelled before 7 days a make up lesson will be offered. • Refunds are not offered for cancelled lessons. • No shows or failure to notify the school within 7 days is considered a forfeited lesson. • No more than 1 cancellations per every half term. • If you know of dates ahead of time where you/your child cannot make a lesson, please notify the school as soon as possible. • There are no refunds on unused or cancelled lessons. • Should you decide to stop taking lessons altogether, please give 1 month’s notice. • If the student can’t attend the lesson because of weather conditions, it is not the responsibility of the school. • If there is severe weather conditions and the school is forced to close. The school will offer a make up lesson. • On a off chance a teacher can’t attend a lesson, the school will group a lesson with another lesson. Make Up Lessons • A make-up lesson will be at a time convenient to the teacher • Typically, make-up lessons take place at an alternate time/day within the week. In some cases, the make-up lesson will be added after/before the original lesson time, enabling the student to have an hour lesson. • A make-up lesson can be booked with your teacher. • All make up lessons are at the discretion of the manging director. Payments • All lessons are set up as a direct debit which is due the 1st of every month • For any other invoices payments can be made via Cheque, BACS transfer or Cash. • Cheques should be made out to Little Beethovens Music School. • If your direct debit includes extra lessons to use in the holidays these must be used within the year, extra lessons cannot be extended to the next year. • All lesson fees are due in advance of your first lesson. • There are no refunds on unused or cancelled lesson.